Shipping Policy




Shipping Policy

Free Discrete Shipping

No hidden fees. How does it work?

Free Shipping of Premium Dolls to the US and Europe

We are suppliers of Sex Dolls with warehouses in United States, Germany, UK and manufacturing facilities in Shenzhen (China).

Shipping Time (Local Delivery – USA & Europe): 3 – 7 business days*

Shipping Time (International Delivery – Rest of the World ): 4 – 10 business days*

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*Order processing time can range from 2 – 7 business days, depending on the selected customization options and other variables.

Track my Order

FedEx Tracking

UPS Tracking

USPS Tracking


DHL Tracking

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and authorized your credit card for the purchase. We will review every doll order manually to make sure that we aren’t missing anything.

We Respect Your Privacy

Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. 

There is no specific indication or labelling on the box that reveals the contents inside.

For international shipments your doll will be labelled “mannequin” (for customs clearance).

Billing statement on your credit card will show a charge from ‘PD.COM’

If you do not want to receive the order at your home, we can always send it to a FedEx store (US orders) or DHL store (rest of the world) and you can pick it up there at your convenience.

Full legal name must be provided at checkout as delivery may require Photo ID and signature.

* If your shipping address is outside USA or Europe, import taxes may be required at delivery. We have nothing to do with this. It is required by some countries. Buyer is responsible for import taxes and fees.

Premium Dolls shall not be held responsible if shipments are delayed for any reason beyond Premium Dolls control. 

The Terms presented above are accepted when placing an order at Premium Dolls. 

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